TERMS OF PURCHASE

ONLINE SALES

Last updated: January 1, 2020

In addition to the Terms of Use https://krownkouture.com/return-exchange-policy/ which governs your use of this website (the “Site”), these Terms of Purchase govern any order or purchase you (the individual completing this order, “you”) make on the Site operated by Krown Kouture, Inc. (“Krown Kouture” or “Krown Kouture, Inc.” or “we”). By proceeding to place an order and accepting these Terms of Purchase, you agree to be bound by these Terms of Purchase whether or not you have read them. If you do not agree to these Terms of Purchase, proceed to cancel your order now. Please print a copy of these Terms of Purchase for your records.

1. ORDERING PROCESS

All advertisements on the Site are invitations to purchase and not offers to sell. Krown Kouture reserves the right, at its sole discretion, to accept or reject the order once the order form has been completed and submitted.

Receipt of your order will be confirmed via an automatic e-mail to the e-mail address associated with your account. Such e-mail is a confirmation that your order has been received by Krown Kouture but does not constitute acceptance of your order. Krown Kouture reserves the right at any time after receipt of your order to accept or decline your order for any reason and Krown Kouture will contact you at the e-mail address provided in the order form of its decision to accept or reject your order. In the event that Krown Kouture rejects the order, Krown Kouture will have no obligation to fulfill your order and you will have no obligation to pay Krown Kouture for the order.

2. AVAILABILITY

The purchase of products on the Site is subject to availability. In the event that Krown Kouture advises you that such products are no longer available, Krown Kouture will have no obligation to fulfill your order and you will have no obligation to pay Krown Kouture for the order.

3. PRICE

You agree to pay Krown Kouture the amount set out as the “TOTAL” in your order summary as part of the “Payment” step (the “Fee”). The Fee is quoted in respective currency and includes shipping and handling and all applicable taxes.

4. METHODS OF PAYMENT

When placing an order, your billing address must correspond to the address of your credit card, otherwise we will not be able to process your order. Gift cards and gift certificates will not be applicable on the Site. On the Site (including its mobile version), you may pay for your purchase using a valid VISA, MasterCard, American Express or Discover card or PayPal and you authorize Krown Kouture to charge the applicable card for the Fee and you represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be shipped and Krown Kouture will have no obligation to fulfill your order.

5. SHIPMENT

Your order will be shipped to the delivery address specified by you during the order process. Krown Kouture is not responsible for any loss of the products following shipment from Krown Kouture’s or its agents’ or mandataries’ facilities to your delivery address.

6. RETURNS AND EXCHANGES

Merchandise may be returned for exchange or full refund to a free-standing store or to our online store within Fourteen (14) days of the original purchase date when accompanied by the original sales receipt (except personalized items, Made-to-Order items, Watches and Jewelry, and PayPal purchases). PayPal purchases may be exchanged at a free-standing store within Fourteen (14) days of the original purchase date, or may be returned exclusively to our online store for a full refund within Fourteen (14) days of the original purchase date when accompanied by the original sales receipt. All merchandise returned for exchange or refund must be in perfect saleable condition. For perfume returns the crystal wrapping must remain sealed and not tampered with for an exchange or refund to be accepted. Watches and jewelry may be returned for exchange at watch/jewelry boutiques or to our online store, no refund will be given. When returning watches or jewelry, you must return the complete product, including the packaging, instructions leaflet (with the warranty certificate on the final page), product certificates (such as COSC and GIA, where applicable) and the invoice. All refunds may only be made in the same currency and country as the original purchase.

7. PASSWORDS

You are responsible for the security of your account and password. Krown Kouture will not be liable for any damages and expenses arising out of or relating to any unauthorized use of such password.

8. PRIVACY

Krown Kouture’s personal information practices on the Site are governed by Krown Kouture’s Privacy Policy which can be found at https://krownkouture.com/return-exchange-policy/. Please review the Privacy Policy and print a copy for your records.

9. CHANGES TO TERMS OF PURCHASE 

Krown Kouture may at any time modify these Terms of Purchase and will post a copy of the amended Agreement at https://krownkouture.com/return-exchange-policy/.

10. LIMITATION OF LIABILITY

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT WILL KROWN KOUTURE BE LIABLE FOR ANY INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR AGGRAVATED DAMAGES OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED ON THIS SITE OR THEIR USE OR MISUSE, WHETHER OR NOT ARISING FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), CIVIL LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF LIABILITY WILL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT OR ANY FUNDAMENTAL BREACH OF THIS AGREEMENT. THIS TERM MAY BE VOID, INAPPLICABLE OR UNENFORCEABLE IN WHOLE OR IN PART IN THE STATE OF NEW JERSEY.

KROWN KOUTURE’S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURY AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED ON THIS SITE AND ANY USE MADE THEREOF WILL BE LIMITED TO ALL FEES PAID BY YOU TO KROWN KOUTURE HEREUNDER FOR THE PURCHASE OF SUCH PRODUCTS.

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT LIMITING ANY OF THE FOREGOING AND EXCEPT AS OTHERWISE PROVIDED IN WRITING, ANY PRODUCTS SOLD TO YOU ARE ON AN “AS IS” BASIS, WITHOUT CONDITIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WHETHER ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE; HOWEVER, BECAUSE SOME JURISDICTIONS DO NOT ALLOW SUCH LIMITATIONS, OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CHECK YOUR

11. APPLICABLE LAW

This Agreement will be governed by the laws of the State of Pennsylvania. The exclusive jurisdiction for any claim, action or dispute with Krown Kouture or relating in any way to your use of the Site or a purchase made on the Site will be in the state and federal courts of the State of Pennsylvania and the venue for the adjudication or disposition of any such claim, action, or dispute will be in the City of Philadelphia, Pennsylvania. All parties to this Agreement waive their respective rights to a trial by jury.

12. GENERAL

Except for the Terms of Use which govern your use of the Site, these Terms of Purchase along with your purchase order/invoice are the entire agreement between you and Krown Kouture with respect to any purchase made by you on the Site and supersede all previous agreements, understandings and representations relating thereto. No failure by Krown Kouture to exercise any rights, powers or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers or remedies, and all waivers will be in writing. The single or partial exercise of a right, power or remedy will not prevent its subsequent exercise or the exercise of any other right, power or remedy. If any provision of this Agreement or part thereof is or becomes illegal, invalid or unenforceable in any jurisdiction, the illegality, invalidity or unenforceability of that provision will not affect the legality, validity or enforceability of the remainder of the provision or the remaining provisions of this Agreement, as the case may be, or the legality, validity or enforceability of that provision or part thereof in any other jurisdiction. Krown Kouture will not be liable for any delay or failure to perform any of its obligations under these Terms of Purchase if such delay or failure is due to causes beyond its control. You may not assign these Terms of Purchase to any third party without the prior written consent of Krown Kouture. These Terms of Purchase will be binding upon and will ensure to the benefit of (i) you and your heir, executor, administrator and other legal representatives; and (ii) Krown Kouture and it successors and assigns. In the event of an inconsistency between the Terms of Use and these Terms of Purchase, the wording in these Terms of Purchase will prevail.

You may contact Krown Kouture at: info@krownkouture.com and at +1 833 KROWN ME.

Last updated: January 1, 2020

13. PRODUCT PURCHASE LIMITATIONS

To ensure better service and better availability of our products, Krown Kouture limits the quantity of products that can be purchased as follows: no more than 3 leather goods or 3 small leather goods per transaction, with no more than 2 identical references per such transaction. Also, customers cannot, within 4 consecutive weeks, (i) buy more than 6 leather or small leather goods products, or (ii) buy in more than 3 different LV stores, or (iii) conduct more than 8 transactions. 

To ensure the observance of those restrictions, Krown Kouture Americas processes your purchase history. In case of non-observance, our sales associates may refuse further transactions with you, for a period of 2 years from your last purchase. For more information please read our privacy policy in store or on www.krownkouture.com or you may contact us at info@krownkouture.com or +1 833 KROWN ME for additional information.

TELEPHONE SALES

These Terms of Purchase govern any order or purchase you (the individual completing this order, “you”) make with Krown Kouture, Inc. (“Krown Kouture” or “Krown Kouture, Inc.” or “we”) via telephone. Please print a copy of these Terms of Purchase for your records.

1. ORDERING PROCESS 

Receipt of your order will be confirmed via an automatic e-mail to the e-mail address associated with your order. Such e-mail is a confirmation that your order has been received by Krown Kouture but does not constitute acceptance of your order. Krown Kouture reserves the right at any time after receipt of your order to accept or decline your order for any reason and will contact you at the e-mail address provided in the order form of its decision to accept or reject your order. In the event that Krown Kouture rejects the order, Krown Kouture will have no obligation to fulfill your order and you will have no obligation to pay Krown Kouture for the order.

2. AVAILABILITY 

The purchase of products is subject to availability. In the event that Krown Kouture advises you that such products are no longer available, Krown Kouture will have no obligation to fulfill your order and you will have no obligation to pay Krown Kouture for the order.

3. PRICE

You agree to pay Krown Kouture the total amount communicated to you over the telephone which will be set out in your invoice (the “Fee”). The Fee is quoted in respective currency and includes shipping and handling and all applicable taxes.

4. METHODS OF PAYMENT

When placing an order, your billing address must correspond to the address of your credit card, otherwise we will not be able to process your order. Gift cards and gift certificates will not be applicable to telephone sales. You may pay for your purchase using a valid VISA, MasterCard, American Express or Discover card and you authorize Krown Kouture to charge the applicable card for the Fee and you represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be shipped and Krown Kouture will have no obligation to fulfill your order.

5. SHIPMENT

Your order will be shipped to the delivery address specified by you during the order process. Krown Kouture is not responsible for any loss of the products following shipment from Krown Kouture’s or its agents’ or mandataries’ facilities to your delivery address.

6. RETURNS AND EXCHANGES

Merchandise may be returned for exchange or full refund to a free-standing store or to our online store within Fourteen (14) days of the original purchase date when accompanied by the original sales receipt (except personalized items, Made-to-Order items, Watches and Jewelry, and PayPal purchases). PayPal purchases may be exchanged at a free-standing store within Fourteen (14) days of the original purchase date, or may be returned exclusively to our online store for a full refund within Fourteen (14) days of the original purchase date when accompanied by the original sales receipt. All merchandise returned for exchange or refund must be in perfect saleable condition. For perfume returns the crystal wrapping must remain sealed and not tampered with for an exchange or refund to be accepted. Watches and jewelry may be returned for exchange at watch/jewelry boutiques or to our online store, no refund will be given. When returning watches or jewelry, you must return the complete product, including the packaging, instructions leaflet (with the warranty certificate on the final page), product certificates (such as COSC and GIA, where applicable) and the invoice. All refunds may only be made in the same currency and country as the original purchase.

7. PRIVACY 

Krown Kouture’s personal information practices are governed by Krown Kouture’s Privacy Policy which can be found at https://krownkouture.com/return-exchange-policy/. Please review the Privacy Policy and print a copy for your records.

8. CHANGES TO TERMS OF PURCHASE

Krown Kouture may at any time modify these Terms of Purchase by providing you notice, via e-mail or mail, to the e-mail or billing address associated with your account, all in accordance with applicable laws.

9. LIMITATION OF LIABILITY

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT WILL KROWN KOUTURE BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR AGGRAVATED DAMAGES OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED FROM KROWN KOUTURE OR THEIR USE OR MISUSE, WHETHER OR NOT ARISING FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), CIVIL LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF LIABILITY WILL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT OR ANY FUNDAMENTAL BREACH OF THIS AGREEMENT. THIS TERM MAY BE VOID, INAPPLICABLE OR UNENFORCEABLE IN WHOLE OR IN PART IN THE STATE OF NEW JERSEY.

KROWN KOUTURE’S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURY AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED FROM KROWN KOUTURE AND ANY USE MADE THEREOF WILL BE LIMITED TO ALL FEES PAID BY YOU TO KROWN KOUTURE HEREUNDER FOR THE PURCHASE OF SUCH PRODUCTS.

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT LIMITING ANY OF THE FOREGOING AND EXCEPT AS OTHERWISE PROVIDED IN WRITING, ANY PRODUCTS SOLD TO YOU ARE ON AN “AS IS” BASIS, WITHOUT CONDITIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WHETHER ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE; HOWEVER, BECAUSE SOME JURISDICTIONS DO NOT ALLOW SUCH LIMITATIONS, OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CHECK YOUR

10. APPLICABLE LAW

This Agreement will be governed by the laws of the State of Pennsylvania. The exclusive jurisdiction for any claim, action or dispute with Krown Kouture or relating in any way to your use of the Site or a purchase made on the Site will be in the state and federal courts of the State of Pennsylvania and the venue for the adjudication or disposition of any such claim, action, or dispute will be in the City of Philadelphia, Pennsylvania. All parties to this Agreement waive their respective rights to a trial by jury.

11. GENERAL

These Terms of Purchase along with your purchase order/invoice are the entire agreement between you and Krown Kouture with respect to any telephone purchase made by you and supersede all previous agreements, understandings and representations relating thereto. No failure by Krown Kouture to exercise any rights, powers or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers or remedies, and all waivers will be in writing. The single or partial exercise of a right, power or remedy will not prevent its subsequent exercise or the exercise of any other right, power or remedy. If any provision of this Agreement or part thereof is or becomes illegal, invalid or unenforceable in any jurisdiction, the illegality, invalidity or unenforceability of that provision will not affect the legality, validity or enforceability of the remainder of the provision or the remaining provisions of this Agreement, as the case may be, or the legality, validity or enforceability of that provision or part thereof in any other jurisdiction. Krown Kouture will not be liable for any delay or failure to perform any of its obligations under these Terms of Purchase if such delay or failure is due to causes beyond its control. You may not assign these Terms of Purchase to any third party without the prior written consent of Krown Kouture. These Terms of Purchase will be binding upon and will ensure to the benefit of (i) you and your heir, executor, administrator and other legal representatives; and (ii) Krown Kouture and its successors and assigns.

You may contact Krown Kouture at: info@krownkouture.com and at +1 833 KROWN ME